PROJECTS I'VE LEAD
Growing and leading design teams has been Doug's specialty over his design career.

Along the way, he's had the chance to work with some amazing teammates and professionals, doing high-profile work for some of the world's most recognizable brands and organizations. These are examples of the work they've produced under his leadership.
EVERDRIVEN: APP & SITE RE-DESIGN & REBOOT
Improving the care of our nation's most vulnerable students with accessible apps & sites.
WESTERN UNION: PAYMENT B2B WORKFLOW REBOOT
Improving payment efficiency on a system processing $16 billion annually in cross-border B2B payments.
CACI: RESEARCH IN THE MOST CHALLENGING SETTINGS
Building & mentoring a team of research professionals innovating techniques for critical defense & intelligence research projects in extreme conditions.
E*TRADE: CENTERING BUSINESS ON THE USERS
Pioneering user-centered design & research-based decision making for a client management system with $18.3 billion in assets under management.
FWI: BUILDING NETWORKS OF NETWORKS
Supporting hundreds of projects for the world's top brands with a team of 14 designers, developers, systems engineers, and support staff.
NORDSTROM: CALL CENTER EFFICIENCY BOOST
Transformed the call center rep experience by creating a tool that saved millions in lost productivity - all done between calls as a call center employee.